Our website: https://meellaofficial.com/

What you need to know to work with the site

We collect the following categories of data to make your shopping experience comfortable:

  1. Products you have viewed. We make recommendations based on the products you have opened and viewed on our website.
  2. Location and IP address. The data is needed to estimate taxes and delivery conditions (cost, timing).
  3. Receiver’s address. Enter information to estimate shipping costs before confirming your order. Thus, the price of services is known in advance.
  4. Making payment via PayPal.

Entering your personal data will allow you to confirm your order and complete your purchase. We use name, billing address, shipping address, email, phone number, card/payment details, username and password for:

  • sending information about your account and your order;
  • answering questions related to refunds and complaints;
  • processing payments to prevent fraud;
  • setting an account on the shop website;
  • complying with legal obligations, including tax calculations;
  • sending newsletter messages if you wish to receive them.

Registering an account means that the site stores the recipient’s name, email address, and phone number. The system uses this information to quickly complete the order form.

Other personal data

User information (name, email address) is used to answer questions. This data is not available to third parties.

Cookies

Cookies are necessary for the comfortable use of the website. The user who leaves a comment can agree to have his/her name, e-mail address and website stored in the “Cookies” folder. In this way it is not necessary to re-enter the data to comment again. The files are stored for 12 months.

When you log in to the site using your account, the site sets a temporary cookie. This is necessary for browser verification. The file does not contain any data and will be deleted when the page is closed.

Logging in through your personal account will set several files to collect information and select a screen. The first category of files is available for two days and the second for 12 months. If “Remember Me” function is selected, the login is stored for 14 days. Once you log out of your account, cookies are deleted.

When a user leaves a comment, some of the information (metadata) will be saved. Thanks to this, future comments will be published faster without moderation.

Payments

Payment for goods is available via PayPal. Data processing involves transmitting information to the service provider. It is required to complete the transaction. Please read PayPal’s usage policy.

Customer data: what rights the user has

Actions on the site (login, comments) are saved in the system. The customer can request an exported file that consists of account data. If necessary, the collected information can be deleted. Notify us in a convenient way.

Information that has administrative, legal or security significance is not subject to deletion.

Contacting a manager

To get advice and find out answers about rights and storage methods, use this data.